Frequently Asked Questions
Dress Code
Our dress code is smart-casual and quite relaxed. We just ask that the general look does not appear too sporty, such as: tracksuits, football shirts or baseball caps. Smart trainers are allowed but we do not allow rubber flip flops.
Waiting List & Walk-Ins
We do not currently operate a waiting list, but you can see live, up-to-date availability on our website. Our restaurant will do its best to accommodate walk ins but we cannot guarantee availability in busy periods. Any cancelled tables are immediately available online; so, we recommend that guests periodically check online availability as our online system is live and accurate.
Family Policy
We welcome children of all ages. When you’re booking your table, please make sure all children in your group are included in your total number of guests. If you have any special requirements, please give us a call on 01482 679500 and we will be happy to answer any questions you may have.
Menus & Dietary Requirements
If you or a member of your group has an allergy, intolerance or any other special dietary requirements, just let us know when you book, and our team will be ready to accommodate on the day. You can view our allergen and nutritional guide on line via our website. Our at table menus will also provide details of all the major allergen groups. Always inform your server of your allergy, intolerance or dietary requirements when ordering. Please check the allergen information each time you visit our restaurant as the recipe or the ingredients may change. You can find all our menus on our website.
Gift Vouchers
We have a range of gift vouchers available to purchase via our website.
Disabled Access
As the restaurant is situated on the first floor, we do offer disabled access. However; please contact the restaurant giving prior notice, for this disabled access. please ring the restaurant on 01482 679500 for more information.
Booking & Deposits
You can book a table in advance via our website, which shows our live availability.
Deposits are required for groups of 7 or more. We require £10.00 per person. If you need further assistance, please ring the restaurant on 01482 679500.
Deposits are required for groups of 7 or more. We require £10.00 per person. If you need further assistance, please ring the restaurant on 01482 679500.
What happens if I'm running late?
If you are running late, please call the restaurant on 01482 679500. We can only hold your booking for twenty minutes before reassigning your table, unless we confirm otherwise.
How can I amend my booking?
If you already have a booking with us, you can amend or cancel your booking on line. For cancelled bookings we do require 24 hours’ notice.
If you still need assistance, please give us a call on 01482 679500 and a member of our team will be able to help you.
If you still need assistance, please give us a call on 01482 679500 and a member of our team will be able to help you.
Cakes, Celebrations & Decorations
As a business we do not provide celebration cakes or decorations, however; you are welcome to bring your own after you have contacted the restaurant to confirm. To discuss any further requirements for your special occasion please give us a call on 01482 679500 and we will be happy to help you.
Do you still have a question?
Please give us a call on 01482 679500 and we will be happy to help you.
